Shipping policy

At TheZorvo, we are committed to delivering your orders quickly, safely, and efficiently.

πŸ“¦ Order Processing

  • All orders are processed within 1–2 business days
  • Orders are not processed on Sundays or public holidays
  • Once your order is shipped, you will receive a confirmation email/SMS with tracking details

πŸš€ Shipping Time

  • Standard Delivery: 3–7 business days
  • Express Delivery: 1–3 business days (if available)

⏳ Delivery time may vary depending on your location and courier services.

πŸ’° Shipping Charges

  • Free Shipping on orders above β‚Ή999 (you can change this)
  • Standard shipping fee: β‚Ή49–₹99 (depending on location)
  • Express shipping charges may vary

πŸ“ Order Tracking

  • Once your order is shipped, tracking details will be shared via:
    • Email
    • SMS
  • You can track your order in real-time

⚠️ Delays

While we aim for timely delivery, delays may occur due to:

  • High order volume
  • Weather conditions
  • Courier partner issues

We appreciate your patience in such cases πŸ™

πŸ“¦ Incorrect Address

  • Please ensure your shipping address is correct
  • TheZorvo isΒ not responsible for delivery issues due to incorrect details
  • Re-shipping charges may apply

🚫 Undelivered Orders

If your order is undelivered due to:

  • Wrong address
  • Customer unavailable

πŸ‘‰ The order may be returned to us, and re-delivery will be attempted after additional charges